All Articles

How to maintain flexible goals – and why it matters

The night before Day 2 of Responsive Conference, I spent an hour agonizing over how enthusiastic everyone was....

How to buy a house

Last month, I bought a house. Buying a house is more complicated than nearly anything else I’ve done...

Three alternative event formats

Last week’s Responsive Conference was the best event I’ve produced. Attendees have been raving about the experience, my...

Why alignment matters more than authenticity

Years ago, in the depths of COVID, I was cavorting with my dog on the kitchen floor. My...

Events as service

The future is unpredictable In 2015, the authors of Responsive.org wrote that “the future is becoming increasingly difficult...

The Best of My How-To Articles

Earlier this month, I shared some of my favorite articles from the last two years. As I reviewed...

How to run an unconference

With Responsive Conference only 25 days away, I’ve been thinking back to February 2016, when I ran my...

AI, Steam Mops, and The Secret To Discipline

I’ve been delinquent in writing Snafu this last week, because… I bought a house and moved in ​Responsive...

How to tell your story

I’ve never thought of myself as a great salesman. But a few months ago, two friends asked me...

This is how you lose a sale in under 24 hours

A few weeks ago, a salesman from an AI lead generation company cold-called me. I told him I...

Set clear boundaries, before it’s too late

A few years ago, a friend and I kept trying to make plans. I canceled several times –...

19 lessons on authentic sales

I just wrapped up ten-week series exploring a different approach to selling. During our last session, each attendee...