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What’s In Your Waiting Room?

A couple of years ago I discovered a little Zoom hack – and it gets more unsolicited praise...

Use AI to Discover Your Story

I started Zander Media because I wish I had done more storytelling in my previous businesses. We quickly...

Predictability is gone. What’s left?

Howdy folks – For the past decade, Responsive Conference has explored what happens when the world changes faster...

Surprise and Delight

I missed last weekend’s newsletter because I’ve been working on a new direction for the Snafu newsletter and...

How Not to Join a Cult

I’ve always been fascinated by cults. Cults embody our desire to gather and belong, and a singular leader’s...

How To Move People

​Building Community that Drives Business with Joshua Zerkel Joshua Zerkel is a community strategist, former Evernote ambassador turned...

What I Learned About Product-Market Fit Running the Snafu Conference

Last summer, I decided to level up my learning on Snafu-adjacent topics by curating a conference. I’ve never...

Highlights from the Snafu Conference

In early March, 100 founders, entrepreneurs, and executives gathered at the Oakland Museum of California for a day...

You’re Not Doing It Wrong

Every so often I sit down with a fellow entrepreneur – somebody a bit ahead or behind me...

If You’re Afraid of Feeling Manipulative

How do very successful people ask unapologetically for what they want while the rest of us offer endless...

What the Future Requires

In the ten days since the Snafu Conference, I’ve had a very difficult time sitting down to write...

Unexpected Lessons in Service

I got married on Monday, and produced the inaugural Snafu Conference on Thursday. It was a good week!...