Robin P. Zander

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Why alignment matters more than authenticity

Years ago, in the depths of COVID, I was cavorting with my dog on the kitchen floor. My...

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Events as service

The future is unpredictable In 2015, the authors of Responsive.org wrote that “the future is becoming increasingly difficult...

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The Best of My How-To Articles

Earlier this month, I shared some of my favorite articles from the last two years. As I reviewed...

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How to run an unconference

With Responsive Conference only 25 days away, I’ve been thinking back to February 2016, when I ran my...

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AI, Steam Mops, and The Secret To Discipline

I’ve been delinquent in writing Snafu this last week, because… I bought a house and moved in ​Responsive...

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How to tell your story

I’ve never thought of myself as a great salesman. But a few months ago, two friends asked me...

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This is how you lose a sale in under 24 hours

A few weeks ago, a salesman from an AI lead generation company cold-called me. I told him I...

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Set clear boundaries, before it’s too late

A few years ago, a friend and I kept trying to make plans. I canceled several times –...

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19 lessons on authentic sales

I just wrapped up ten-week series exploring a different approach to selling. During our last session, each attendee...

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Don’t use force & keep your commitments

The following is an expert from my 2017 book Responsive: What It Takes To Create a Thriving Organization​...

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Why we hate selling

Even though sales and persuasion are essential skills, most of us would rather never try than use force,...

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Some reflections on turning 39

Inspired by Ryan Holiday, I’ve made a practice of listing a few things I’ve learned over last year...

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