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A few things I know at 38 that I wish I knew at 18

Today’s my birthday. This time last year, I wrote 37 lessons. Instead of trying to come up with...

If you don’t ask, the answer isn’t no

There’s a common idea that “If you don’t ask, the answer is no.” The problem is that when...

A year of writing Snafu

I started writing this newsletter one year ago. This is the first time I’ve written regularly since publishing...

Your work should change people

In the last hundred years, we’ve gotten work backwards. I grew up thinking that work was something that...

The attitude required for sales

In my early twenties, I ran a business working with children with autism. Autistic kids often lack the...

Specialization is for insects

Selling is interesting to me because of who you become through learning to ask for what you want....

Selling is a creative act

I was in Texas recently to help a client redefine their brand. My agency, Zander Media, was hired...

Why you should focus on a single customer

You’ve probably heard that you should focus on a specific type of customer or prospect. I’ve always found...

How to sell video production

I sat down with a Snafu reader recently who runs a one-man video production company. In the five...

What is the Future of Work?

In 2016, I started a business conference about an obscure idea called “the future of work.” Seven years...

What’s in their best interest?

I recently started dating somebody new. She’s a fellow athlete, owns her own business and I’m quite excited....

How to practice cold calling

Two friends of mine recently started a new business, which we’re affectionately calling BookBook. It is a digital...