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Sales is service

Last week, I taught the first workshop in a series about selling – because knowing how to influence...

Join us in September!

Ten years ago, the Responsive.org Manifesto laid out that “The rate of change continues to accelerate” and “The...

How to train for chaos

Michael Phelp’s coach, Bob Bowman, understood that the greatest athletes don’t just train for performance – they train...

How to climb a mountain

I spent a lot of my childhood scrambling up and down mountains. When I discovered this metaphor at...

Tilting at windmills

In Don Quixote by Miguel de Cervantes, Don Quixote believed the windmills were monstrous enemies threatening the land....

Surviving in an AI age

My girlfriend and I are in the process of buying a house just north of San Francisco. Over...

The gift of fear

For many years now, I’ve repeated a phrase to myself: “Fear is my north star.” Fear is often...

AI inflection point

Last week, I hit an inflection point – a shift in perspective that altered how I see AI,...

Rabbit holes, and why they matter

Three weeks ago, my girlfriend and I were looking at rentals just south of San Francisco. Over the...

What to do with overwhelm

Over the last four months, I’ve dealt with a death in the family, a friend’s mental health crisis,...

The identities we hold

I was at dinner with my parents and my girlfriend last weekend. For some reason, Robin’s Cafe came...

How to design for change

In 2015, the authors of Responsive Org wrote that “the future is becoming increasingly difficult to predict.” Today,...